Saturday, 12 November 2011

Further proof of Sleeping on the Job a.k.a. GAJI BUTA.


A.          Top heavy’ MAS faces uphill task
Written by Ben Shane Lim  
Wednesday, 09 November 2011 11:24
KUALA LUMPUR: Malaysian Airline System Bhd (MAS) is expected to remain in the red for 3QFY11 ended Sept 30. Analysts do not rule out the likelihood of further losses in the coming quarters.

Apart from volatile fuel costs, one of MAS’ biggest problems is said to be its staff costs.

Some analysts noted that while MAS has cut its unprofitable routes and flight frequencies over the years to reduce costs, this will not boost earnings if the national carrier still has to maintain a big pool of staff.

A recent report by OSK Research said it expects MAS to continue cutting capacity, notably on Asean and domestic routes as demand for full-service travel on these routes declines.

“Frankly, MAS is already in survival mode and must make hard decisions; take drastic action and trim fat,” said an analyst with an investment bank.

In the latest annual report for FY10 ended Dec 31, MAS reported staff costs of RM2.16 billion for its 20,000-strong workforce. That works out to an average cost of about RM108,000 per employee, compared with revenue per employee of RM670,000 for the year.

Interestingly, MAS’ staff strength has gone to 20,000 from 19,094 in FY08 despite its efforts to cut routes and frequencies to certain parts of the world.

Across the causeway, Singapore Airlines Ltd (SIA) had 22,282 employees with available passenger capacity of 108 billion seats per km, against MAS’ capacity of just 50.8 billion seats per km.

SIA’s revenue per employee was S$660,308 (RM1.6 million) and cost per employee stood at S$99,560 for FY11 ended March 31.

Compared with MAS’ partner AirAsia Bhd, the figures appear more alarming. While MAS’ revenue of RM13.41 billion was 3.4 times higher than AirAsia’s RM3.95 billion, its total staff costs were six times higher. Moreover, MAS’ average staff cost per employee was some 41% higher than the low-cost carrier’s.
AirAsia’s staff costs totalled RM360.79 million for its 4,702 staff in FY10 ended Dec 31, which translated to an average cost of RM76,762 per employee.

Some quarters may argue that this is not a fair comparison as one is a budget airline and the other a full-service carrier.

Malaysian Airlines System Employees Union (MASEU) secretary-general Ab Malek Ariff said the national carrier is “top heavy”. He believes that if MAS were to chop jobs, it should start from the top.

“If anything, I believe it is top heavy. MAS has about 2,000 employees of executive manager level and above for its 18,000 staff of supervisor and below,” he told The Edge Financial Daily.

“That is roughly a 10-to-one ratio of staff to executive managers, and that number is much too high. If MAS needs to trim, it will have to be at the top,” he said.

MASEU represents 15,000 MAS employees.

“We were told at a recent town hall meeting with management that there would be no trimming [of staff] yet. If MAS wants to lay off staff, they can do so through a mutual separation scheme [MSS], but they will have to pay compensation,” said Malek.

Some analysts believe MAS’ large workforce is not isolated to top management alone, citing that the carrier has 15 pilots per aircraft compared with the industry average of about 10.

Analysts said it is hard to believe that MAS, as a government-linked company, will make a decisive move to heavily trim staff, although many agree this a bitter pill it has to swallow.

With the ballooning losses, an analyst said MAS’ cash pile might be enough to last for just another two quarters of losses.

“MAS does have a significant cash pile, but the cash is meant for renewing its ageing fleet. Its current pace of losses is unsustainable,” the analyst told The Edge Financial Daily.

Any MSS could put a strain on MAS’ balance sheet, although it has a cash balance of RM1.58 billion, said analysts.

The national carrier implemented a voluntary separation scheme in 2006 aimed at laying off 3,000 to 5,000 staff. The scheme was expected to cost RM850 million. However, there was lukewarm response to the scheme, with only 4,500 employees opting for it.

Labour issues have proven to be one of the most challenging problem for all airlines, including MAS.

Australia’s national carrier Qantas has been battling with unions over a possible restructuring to cut 1,000 jobs from its workforce of 32,500.

Strikes escalated in length and intensity since July, at a huge cost to the world’s 10th largest carrier as result of hundreds of cancelled flights. The industrial dispute reached its peak when management implemented a complete lockout on Oct  29 only to resume flights on Oct 31 after an Australian court intervened.

The lockout is estimated to have cost Qantas A$20 million (RM64 million) a day.

MAS has been mostly mum on its turnaround plans since the collaborative agreement with AirAsia was signed, noted several industry analysts.

It is learnt that MAS’ new CEO Ahmad Jauhari Yahya will be revealing his game plan to turn around the struggling airline in about two weeks, when MAS releases its third quarter results on Nov 22.

Rationalisation of the workforce is expected to be one of the highlights of its turnaround plan.

Will the national carrier take a different path to get out of the turbulence? Jauhari and the new board certainly have their work cut out for them.

This article appeared in The Edge Financial Daily, November 9, 2011.


B.        Hong Leong Bank offers VSS to staff
Written by Sharon Tan              
Thursday, 03 November 2011 11:05
KUALA LUMPUR: Hong Leong Bank Bhd has embarked on a voluntary separation scheme (VSS) as part of its consolidation exercise towards growing its newly enlarged entity.
The VSS payment formula is based on a VSS multiplicand that ranges from 1.4 (for executives) to 1.6 (for non-executives) multiplied by the length of service (capped at a maximum of 22 years) multiplied by the basic salary or 50% of total monthly salary until retirement, whichever is lower.

Friday, 11 November 2011

Our decision makers have been conned, AGAIN?

Is saving MAS still a priority?
Published: 2011/11/12


The aviation scene in Malaysia is not about free and fair competition. It never has been.

It was a monopoly in the 1990s. It is a monopoly now. The government made it that way.

The only difference is, in the 1990s it was to safeguard the flag carrier's interests, now.... well, you can't really be sure why it's still a monopoly.

The share-swap between Khazanah Nasional Bhd and AirAsia Bhd founders Tan Sri Tony Fernandes and Datuk Kamarudin Meranun was essentially to save MAS.

Khazanah appeared to relax its policy to reduce its stake in companies. There is also the concern that corporate governance could be compromised by both MAS and AirAsia having common shareholders. All in the name of saving MAS.

At least you would have thought that was why Khazanah did it.

Barely three months into the deal though, Firefly's jet operations are virtually non-existent, its reputation in tatters, news of Caterham Jet breaks, and there is still no news of MAS' game plan.

Saving MAS doesn't seem to have been a priority.

Just to be clear, Caterham Jet is not a figment of anyone's imagination. Filings to Companies Commission Malaysia show that CaterhamJet Malaysia Sdn Bhd was incorporated on October 4 2011.

Its shareholders are Jasmindar Kaur, the company secretary, and Lotusjet Holdings Pte Ltd, a company controlled by Fernandes and Kamaruddin.

Representatives of the company have not only started preliminary talks with Skypark Subang, they have also even been to see the Department of Civil Aviation to check on technical details.

So where is Khazanah's hand in this? Did it not know of Fernandes' plans for Caterham Jet, a business that could hurt MAS' plans for a recovery?

Could Fernandes really have planned for Caterham Jet without Khazanah's blessings?

The latter after all owns Malaysia Airports Holdings Bhd.

Where does all this leave the embattled carrier MAS then?

Will a super premium business jet operation really not affect MAS? We don't even know how premium MAS will be.

Fernandes is a businessman. He is no one's saviour. If any party were to play that role it should have been the government.

And no, not in the form of a bailout.

It should be in the form of precise and sound policies that may not be popular but clearly dictate how the aviation sector should be developed.

Sunday, 6 November 2011

Key observations and recommendations by former MAS Chairman in 2001 and 2003

"Further to the survey, we have also discussed with at least one former Chairman,
three (3) former Managing Directors, several Union and Association Leaders 
and confirmed that our decision makers were and still are 
being shackled by these destructive cultures."


MAS Troubleshooters (MT) feel that it is time for us to disclose the underlying issues in MAS. For the last several years and especially last few months, MT has been doing our own research and probing with the objective of finding solutions to return MAS to her Golden era.

In 2005, after a MAS companywide survey done by International Survey Research (ISR) it was discovered that "Culture of being secretive, short term oriented, directive but indecisive may not be complementary to MAS global ambitions".

Further to the survey, we have also discussed with at least one former Chairman, three (3) former Managing Directors, several Union and Association Leaders and confirmed that our decision makers were and still are being shackled by these destructive cultures.

It is okay for the majority to be in the dark but what really trouble us is when our so called smart leaders have been easily manipulated. I hope our beloved PM really means it when he said “The era where the government knows best is over”

It was reported in Utusan Malaysia on 4 October 2011 by MASEU that
''Masalah pertukaran kepimpinan menjadi masalah utama dalam MAS. Pertukaran Pengarah Urusan MAS setiap tiga tahun umpama menguji kebolehan individu yang dilantik.
''Apabila pelantikan dibuat, pengarah urusan yang baharu mempunyai wawasan sendiri, lantas membawa masuk 30 hingga 40 orang mereka tetapi ditinggalkan di MAS apabila beliau tidak lagi berkhidmat dengan syarikat penerbangan itu.
''Malangnya orang luar yang dibawa masuk inilah yang akhirnya merosakkan MAS sebenarnya,'' katanya kepada Utusan Malaysia di sini hari ini.

Ditanya mengapa Maseu tidak mahu memberikan peluang kerjasama dijayakan dahulu, Alias berkata: ''Cukup-cukuplah jadikan MAS sebagai bahan percubaan kerana yang jadi mangsa adalah kakitangan MAS''. Beliau berkata, terlampau banyak perkara yang berlaku akibat kesilapan pengurusan menyebabkan aset-aset dan perniagaan MAS tergadai."

MASEU also said “This is not the way to revitalise MAS. We should straighten out our own affairs starting with the decision makers,”

MASEU is right. These problems were not new. Since WAU 2001, the Government has not been able to fix "operational issues" in MAS highlighted by the late Tan Sri Azizan in the Berita MAS dated September 2001 and September 2003 and summarised below:

SEPT 2001
1)         TO REENGINEER THIS ENDANGERED COMPANY.
2)         THE ORGANISATION STRUCTURE OF THE COMPANY IS FOUND TO BE NOT CONDUCIVE TO AN INTEGRATED APPROACH.
3)         REVIEWING AND IMPROVING THE PROCESSES AND PROCEDURES TO PLUG THE RAMPANT LEAKAGES AND STOP THE HAEMORRHAGE.
4)         BEHOLDEN ON US TO PROTECT IT FROM PREDATORS.
5)         PRESENT FRAGMENTED MAS IS NOT IN THE RIGHT STATE.
6)         MAS CULTURE IS DOMINATED BY A “SILO MENTALITY” RESULTING IN UNINTEGRATED AND UNCOORDINATED ACTIVITIES.
7)         FOSTERED ABUSE, PLUNDER OF THE COMPANY FOR PERSONAL GAINS, HIGH COST, INEFFICIENCY AND HAS DRIVEN THE COMPANY TO NEAR BANKCRUPTCY.
8)         DEDICATE OURSELVES TO CREATING A NEW CULTURE GROUNDED IN A FEELING OF COMMON RESPONSIBILITY, BASED ON ACCOUNTABILITY.

SEPT 2003
1)         TO ENSURE THAT FACTIONALISM FOSTERED BY THE CLAN CULTURE WOULD NOT BE AN OBSTACLE.
2)         ALWAYS STRIVE TO SUPPRESS ANY TENDENCY TOWARDS FACTIONALISM.
3)         THIS REQUIRES A CHANGE IN MINDSET AND A NEW CULTURE.
4)         WE HAVE TO PREVENT LEAKAGES AND WASTAGES.
5)         GOOD FINANCIAL MANAGEMENT IS ESSENTIAL FOR OUR SURVIVAL.

More will be revealed soon.

Friday, 4 November 2011

Middle Rank Staff

I cannot help but agree completely with the comment made by Middle Rank Staff of MAS posted in YB WCK blog below especially his view that
"MAS has a yearly revenue of about RM14 billions and yet we are making huge losses yearly. Of course, partly due to the Badawi’s government policy in stopping MAS from growing by taking away many routes and allowing AirAsia to fly the profitable routes that MAS has nurtured all these years. Just plug 10% of the leakages, MAS got an immediate profit of RM140 million from the Rm14 billion revenue! "



These angry sentiments are so widespread and despite of the many alarms that have been triggered as early as in 2001, the many symptoms MAS has experienced and the many clues MAS has stumbled upon, the previous and current decision makers failed to probe and act accordingly.
MAS conditions have worsened when these decision makers “do not seem to be doing the right things; and evidently, they do not seem to know the right thing to do”.

Reproduced from:

Middle Rank Staff of MAS   on November 4, 2011 at 6:21 pm

We in MAS agree that Alwafeer Air was one of the leakages in the management of MAS. There were more than this. Especially in the Engineering, Catering, Purchasing Dept. There are too many to state. MAS has good revenue yearly and the lowering rank staff work very hard for MAS and we are proud of MAS. We have been working in MAS for more than 10 years and slogging for the sake of MAS. The top management staff with no experience whatsoever being helicoptered in by CEO after CEO. They have no experience and they have been given high salary and comfortable job and they know nothing in MAS except with their qualification and style. They are good in driving big cars like Porsche Panamera, with qualification from Cambridge Uni and etc. they are will eventually ended as “DEAD WOODS” in MAS. The real liabilities to MAS and their huge salaries, huge perks, allowances and free travel on MAS 1st Class with Chef on CALL ETC. AJ please stop all these perks to these top “Porsche Panamera” management staff of MAS. We slog like dogs and they enjoy themselves and at the same time telling us what to do that will screw up MAS eventually.

Please get rid of the “PROSCHE PANAMERA TYPE OF DEADWOODS” before MAS is koyak. This is another form of leakage! Why can’t these Porsche Panamera DEADWOOD” sit in the Business Class after all their brains are worst than Economy Class. Bloody parasites of the worst kind! We hate them but we had no choice but to kow tow because of the nature of our work. If we have a chance to go to SIA we will not hesitate to go because MAS top management are real “Porsche Panamera Dead Wood”.

MAS has a yearly revenue of about RM14 billions and yet we are making huge losses yearly. Of course, partly due to the Badawi’s government policy in stopping MAS from growing by taking away many routes and allowing AirAsia to fly the profitable routes that MAS has nurtured all these years.

Just plug 10% of the leakages, MAS got an immediate profit of RM140 million from the Rm14 billion revenue! Wake up AJ and Tan Sri Azman Mokhtar. Stop playing your stupid games of trying to save MAS via WAU and now share swap. There were all bullshits. We in MAS know better than you. You bloody lots only knew how to spend our money by your big fat salaries and allowances!

It is ashamed that MASEUS is useless because of its incapble leaders.We know that one of the union leader closed relative has been given contract for cleaning of cabin of MAS aircraft and other works. This is the main reason why MASEUS cannot move although its members are so furious about the share swap. MASEUS leaders are good for making statements in the press and thereafter went to sleep just to tell its members that MASEUS opposing with press statements but no direct actions. To Maseus leaders: Ptui! Ptui!PTUI! PTUI! & Ptui! MASEUS, Who are you all trying to fool?

Also Ptui! Ptui! Ptui! to the top “Porsche Panamera Dead Woods” in MAS. We the ordinary staff are watching you lots.

Thank you

Wednesday, 2 November 2011

A classic example of sleeping on the job syndrome.

.

AA.
--- Received from EN.XXX 8777XXX                      06-12-05 13.01
   -> IDRIS.JALA                MD, IDRIS JALA                    MD/OFF
   -> MAS.$$MESA            MAS EXEC STAFF ASSOCIATION
   -> MAS.CHAIRMAN        DATO' DR MOHAMED MUNIR            CHAIRMAN

W'SALAM,
Puan XXX/Bro XXX cpy Saudara Idris/Chairman/$$MESA,

BERANI KERANA BENAR, TAKUT KERANA BERSALAH.
InsyaAllah, together we can help our new MD to turn around this ailing and beloved airline even better than before. We have the ingredients, I can sense the honesty, sincerity and determination in our new MD.

First hurdle is to raise staff morale, another word we need morale booster.
Second hurdle is to remove CANCEROUS ELEMENT. We can't afford to have enemy
within. We have enough enemy outside.

If we can go past these two hurdles, the turnaround will be very smooth.
We have done it before; there is no reason why we cannot do it again and even better.
The "Flying Buffet" if it is true, hopefully not, already created a lot of damage to staff morale. Leadership by example and accountability is very important in our organisation which fly national pride.

Together we can do it.

Rgds/XXXX.
MESA President.

BB.
Further proof of bloopers

Tuesday, 1 November 2011

AirAsia's Fernandes says Qantas CEO did the right thing

Updated: Tuesday November 1, 2011 MYT 1:15:13 PM

SINGAPORE (Reuters): Embattled Qantas Airways Ltd CEO Alan Joyce has found support from an unexpected quarter -- AirAsia Bhd CEO Tan Sri Tony Fernandes, who said the Australian flag carrier's decision to ground its fleet over the weekend was about survival.

"You have to salute Alan Joyce for doing what he's doing. This is not about workers versus management. It's about survival in the modern world," Fernandes said on his Twitter account.
Qantas said before the weekend that it had lost about A$70mil since September owing to the industrial action by unions over pay, working conditions and the Australian carrier's plan to base more operations in Asia.

Bursa KL: Take drastic actions against the directors of MAS & Tune Air



Prior to the inking of the secret MAS – AirAsia share swap and the “Collaborative Frameworks” agreements , both MAS and Tune Air Sdn Bhd did not make any announcement that they were negotiating for the secret MAS – AirAsia share swap. Both the directors of MAS and Tune Air Sdn Bhd’s are duty bound to disclose to Bursa KL about the said negotiations.

Full details below:

http://weechookeong.wordpress.com/2011/10/17/burs-kl-take-drastic-actions-against-the-directors-of-mas-tune-air/