Sunday 25 December 2011

WE MUST STOP THIS NONSENSE.




“The report also showed several group photographs of the people involved in managing MAS but none looked smart enough to run the company. One guy has a sneering smile on his face. The one seated and the person standing behind him looked smug, while the lady who was standing tried to look impressive and the man standing on her left tried to fake a smile”



Another MAS revamp plan? Don't be fooled, this GLC is taking us for a ride
Source: here
Early warninghere

Since Ahmad Jauhari was just appointed as the new CEO recently, he must have had a very tough responsibility to ensure MAS makes profit but he must also be aware of the its past performance, and reading through the MAS Annual Report for 2010 there are some salient points to consider.
The front page of the 2010 MAS Annual Report has a large print “GROWTH” followed by the next page stating its vision; "To be the Number One Airline in Asia by 2015" and its mission; "To be a Consistently Profitable Airline".
No, it is not a joke!
Of course, what actually happened was that despite recording a 5% higher revenue of RM3.565bil compared to RM3.40bil in the previous quarter, Malaysia Airlines made a net loss of RM478 million for the third quarter of 2011 ended 30 September 2011. Ahmad Jauhari and team attributed this to higher fuel costs and unrealized foreign exchange losses from outstanding USD borrowings. The cumulative year-to-date net loss for the Group stood at RM1,247 million.
Securing their own fees first
The MAS annual report then showed the airline's journey throughout 2010 with so many milestones being achieved involving signing new agreement for maintenance between the group and other airlines, its involvement in a reality show TV program, charity event, launching of new routes, launching of new products related to holidays, new business partnerships and all sorts of seemingly profitable business ventures. But few details were given as to whether these really made money, although by now, Malaysians know MAS has been losing money for quite a while.
Unfortunately the first important information MAS focused on is the board of directors, their re-appointment, appointment of new members and the approval of the directors’ fees. Yes, that is their first order of business.
Then, it moved on to more shares being allocated to the relevant directors and all the legal mandates needed to ensure that no matter whether MAS was making profit or going bankrupt - the positions and all the entitlements of the entire board could be secured first. No mention of ensuring that MAS made profit, or of eradication of wastages and corrupt practices and paying back the money MAS owes the government from all the bailouts through the years.
It was also listed that under the MAS umbrella, there are 22 subsidiaries and 6 investment associates. The impression one get when reading the report should be impressive but there was nothing written whether any of them are losing money or if all of them are making profit. Surely since MAS' mission is to consistently make profit, these business ventures should be profitable. But are they making profits?
Looks can be deceiving

The report also showed several group photographs of the people involved in managing MAS but none looked smart enough to run the company. One guy has a sneering smile on his face. The one seated and the person standing behind him looked smug, while the lady who was standing tried to look impressive and the man standing on her left tried to fake a smile.
Another group photo and this time with all the men standing and also trying to fake a smile left one with a most uncomfortable feeling. Maybe, they felt happy about the money each of them were going to get. Certainly, none looked worried about the financial status of the company. But why would they want to smile when MAS has not been making money for several years already?
Competent board of directors?
Then the report printed out in detail the curriculum vitae of the top management to impress the readers. But if they are all that good, why is MAS still losing money? Are they really good? Good at what? Losing money? Siphoning money?
The next section of the report proves the point that the whole management team is packed with incompetent souls when the dividend for year 2010 was declared to be only 7.2sen per share!
But MAS managed to fly 15.7 million passengers and the gross revenue for the group was RM13.6 billion. Still, because gross expenditure was RM13.5 billion before tax, no wonder MAS was able to pay only 7.2 sen dividend per share!
It is common sense that MAS must reduce the expenditure to get more profit but unfortunately there is no such effort to reduce the expenditure because the amount of money that needs to be siphoned out has been fixed. Cynical? Look at the carrier's loss record then.
Is the new MAS CEO as hopeless as the others?
So the effort and planning by the new MAS CEO Ahmad Jauhari to form another Premier Airline as announced recently is just another proposal for a money-making-scheme.
If Ahmad Jauhari is not careful, he will be accused of following in the footsteps of what Prime Minister Najib Razak is doing now, borrow more money and siphon it out, without even considering to reduce the carrier's expenditure, increase efficiency, trim the number of staff or reduce the number of the board of directors, reduce the remunerations, or even shutting down the losing subsidiaries or reviewing the present contracts and agreements between MAS and it vendors especially the catering company supplying food for MAS.
Malaysia is already RM445 billion in debt and MAS is contributing about RM1.2 billion of debt each year. Has the UMNO-BN government not learned any lessons yet? MAS should either buck up or just close shop.



Saturday 17 December 2011

Organisational Diagnosis: Another symptom?





below is another gem by MAS employee reproduced from:



Anonymous on December 17, 2011 at 1:52 pm

After 30 years in MAS, and now into the 7th MD/CEO, I can say with conviction that any hope of any recovery can be safely dumped into the deepest dustbin.
Every business plan/transformation plan is rolled out as a quick-fix to the problems of the day, and ignores the rot and the weakest point in mas, which is the way people are hired, trained, developed (or not) and rewarded/punished.

Discipline, responsibiity and accountability are just words. Acts of misconduct or negligence are dealt with by double standards for years. A person known for dishonesty can be promoted to a position of high responsibilty because of “”connections”, in fact the joke is, the bigger you fumble, the higher you gonna be promoted, provided of course, you have ‘godfathers’.

Even when the company is bleeding and on its knees, recruitment and promotions (barely justifiable) continues. The performance mgmt system, run for 5 years, is just a form filling exercise. When vacancies esp at high levels occur, speculation and horsetrading and ‘negotiations’ determine who gets the post. The so-called talent mgmt dept claims to have a talent list no-one knows about, and in any case, when mas keeps bringing in people from outside, the list is as good as toilet paper.

The HR division is run by little napoleons whose motto is ‘do what we say, not what we do’. The new lady with 2 years khazanah training came in to ‘trnaform’HR but she just recycled the same old stale wine in new packaging, and ended up with trusted leiutenants, the Vps who have absolutely no credibilty or capabilty to speak of. One of the great jokes of the transformation is to organise kite-flying for staff!!

Now with the new CEO and deputy again parachuted from outside, we have 3 structures and 2 biz plans in 3 mths with changes to come, before stf can understand one, another comes out. This duo, for all their claimed qualifications have no clue how to manage. Plans are rolled out with scant understanding of the sentiment on the ground.

Sure, they dont have to bother abt the staff (after all arent we responsible for the mess?) but they forget, in order to drive their biz plans (even though the plan is full of holes) it is these same stf they have to buy-in to make it work. Now, stf have to depend on second hand news, rumours etc to find out whats going on, in “dialogues’with unions, only vague and contradictory answers are given, finally, the credibilty of these 2 as far as the stf are concerned is ZERO.

The whole issue of mas is the PEOPLE, many good and loyal ones who are simply outnumbered by the politiking goons. Put the untrustworthy nonexec union into the whole pot, then what we end up with is a great big mess which made us vulnerable to predators, as has now happened.

We simply brought it upon ourselves.MAS is doomed.

Sunday 11 December 2011

MAS: 10 years too late - Even the analysts were sleeping on the job.


Analysts wonder what long-term plan can the airline conjure
By LEONG HUNG YEE
hungyee@thestar.com.my

“Ten years on, it is back to square one. For the first nine months to Sept 30, 2011, MAS posted a net loss of RM1.24bil against a net profit of RM8.55mil a year ago. Its cash and cash equivalent have depleted to RM968.5mil as at Sept 30 compared with RM1.92bil a year ago.”

IT is undeniable that Malaysia Airlines (MAS) is facing a crisis and is in a dire state now. The carrier is having both cash and profit crisis for a while and may fail if it continues the way it is now. Realising this, the management introduced a new Business Plan 2012 on Wednesday hopefully to turn its fortune around. Many will be interested in the business plan and the details on how it will help steer MAS away from turbulence.

But surely many will ask ... doesn’t MAS have enough business plans already? Over the past decade, the flag carrier has undergone several business plans including the Widespread Asset Bundling (WAU), Business Turnaround Plan 1 (BTP1) and Business Transformation Plan 2. Some of these initiatives have produced some promising results but the momentum was not sustained, nor did it steer MAS from further turbulence.

Ten years on, it is back to square one. For the first nine months to Sept 30, 2011, MAS posted a net loss of RM1.24bil against a net profit of RM8.55mil a year ago. Its cash and cash equivalent have depleted to RM968.5mil as at Sept 30 compared with RM1.92bil a year ago.

Some analysts are saying the new business plan was basically a new plan with the same story they have been seeing over the years.

More details here:

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